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Home > Help > CoP Help FAQs

CoP Help FAQs

  
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Can a community have a poll or survey?Use SHIFT+ENTER to open the menu (new window).
Survey, poll, questionnaire, polling, surveying
General
How can I can I easily trace my steps within a Community?Use SHIFT+ENTER to open the menu (new window).
Navigation, bread crumb trail
Navigation
How can I create an email alert or notification?Use SHIFT+ENTER to open the menu (new window).
Alerts, Email Alerts, Notifications, Alarms
Settings
How can I easily view community documents?Use SHIFT+ENTER to open the menu (new window).
Documents, viewing files, file properties, file details, files
Documents
How can I receive Community Announcement email notifications/alerts?Use SHIFT+ENTER to open the menu (new window).
Alerts, Notifications, Announcements, Email Alert, Email Blast
Settings
How can I receive event notices for a community?Use SHIFT+ENTER to open the menu (new window).
Calendar, reminder, email reminders, event reminder, event notifications
Calendar
How can I search for information?Use SHIFT+ENTER to open the menu (new window).
Navigation, search tool, query, search
General
How can I share a document or discussion via email?Use SHIFT+ENTER to open the menu (new window).
Sharing, Share link, Share file, share discussion
General
How can I sort documents differently?Use SHIFT+ENTER to open the menu (new window).
sorting, sort, organize
Documents
How can I upload documents?Use SHIFT+ENTER to open the menu (new window).
Files, upload, documents
Documents
How can I view all of the dicussion boards in a community?Use SHIFT+ENTER to open the menu (new window).
discussions, navigation
Navigation
How can I view details of a document?Use SHIFT+ENTER to open the menu (new window).
file information, document information
Documents
How come I am not able to post an announcement?Use SHIFT+ENTER to open the menu (new window).
Announcement
General
How do I change my email address?Use SHIFT+ENTER to open the menu (new window).
Email
Settings
How do I change my password?Use SHIFT+ENTER to open the menu (new window).
Password, change password
Settings
How do I create a CoP account?Use SHIFT+ENTER to open the menu (new window).
Creating an Account
General
How do I delete a file or a posting?Use SHIFT+ENTER to open the menu (new window).
delete, correction
General
How do I get the Save Password to work?Use SHIFT+ENTER to open the menu (new window).
automatic sign in, save password
Settings
How do I log into the CoPs?Use SHIFT+ENTER to open the menu (new window).
Login, Passwords
General
How do I post a question in a discussion library?Use SHIFT+ENTER to open the menu (new window).
Discussions, Post Topic, Discussion Library, question
Discussions
How do I post and view events in the calendar?Use SHIFT+ENTER to open the menu (new window).
Calendar, event
Calendar
How do I remove an email alert?Use SHIFT+ENTER to open the menu (new window).
Alert, Email Alert, Unsubscribe
Settings
How do I reply to a topic?Use SHIFT+ENTER to open the menu (new window).
Discussions, Reply, Reply to Topic
Discussions
How do I reset my password?Use SHIFT+ENTER to open the menu (new window).
Password, reset, lost password, forgot password, missing password
Settings
How do I see what Email Alerts I am subscribed to?Use SHIFT+ENTER to open the menu (new window).
Email Alerts, View Alerts
Settings
How do I view all discussion libraries?Use SHIFT+ENTER to open the menu (new window).
viewing discussion
Discussions
How do I view announcements?Use SHIFT+ENTER to open the menu (new window).
viewing announcements, community announcements
Navigation
How to change your personal time zoneUse SHIFT+ENTER to open the menu (new window).
Timezone, time zone, personal setting, calendar
Settings
Pourquoi n’y a-t-il pas de système de menu en français?Use SHIFT+ENTER to open the menu (new window).
French
Settings
What is an RSS feed, and how do I subscribe to one?Use SHIFT+ENTER to open the menu (new window).
RSS, News Feeds, Tracking, Document Tracking, Alerts, Notifications
Settings
What is document Check In and Check OutUse SHIFT+ENTER to open the menu (new window).
Check In, Check Out, Upload
Documents
When should a CoP Member reset their password?Use SHIFT+ENTER to open the menu (new window).
password, reset password
Settings
Where can I find uploaded information for calls?Use SHIFT+ENTER to open the menu (new window).
Calls, documents
Documents
Why am I not able to access my account?Use SHIFT+ENTER to open the menu (new window).
Access, Login, Failed Login
General
Why am I not receiving my password email or other notifications?Use SHIFT+ENTER to open the menu (new window).
Password, notifications, emails, not receiving, blocked email, blacklisted email.
Settings
Why do I get an Access Denied error that states that I am already signed in?Use SHIFT+ENTER to open the menu (new window).
Login Error, Access Denied
General
Why do some of the discussions look like one topic post?Use SHIFT+ENTER to open the menu (new window).
Discussion Thread, topic reply
Discussions
Why is there no French menu system?Use SHIFT+ENTER to open the menu (new window).
French
Settings

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